Refund and Exchange policy
1. We will accept refund requests only on account of damage, such as visible cracks or
large scratches that have affected the artwork However, such refunds will be processed
only if brought to our notice within 48 hours of receiving the product.
2. To be eligible for an exchange, photographs of the damage must be shared and the
product must be shipped back to us. Replacement will be offered only if the said product
is in stock. Else a refund will be processed when we receive the damage good back.
For International buyers only cost of product will be refunded.
3. Should we disagree on the reason for requesting a refund; the client will need to bear
the cost of shipping the product back to us. We will refund the cost of the product only.
No replacements will be offered for such cases
4. Please note that because this is a hand crafted product there will be minor
inconsistencies. We will not entertain any refunds on account of this, as these are
characteristic to all handmade goods. Zoomed in photos of small spots and marks will
not
